APS Visit Hinowa Factory in Italy: Strengthening Knowledge for Our Customers

At Access Platform Sales (APS), we believe that expertise is earned, and it starts at the source. That’s why our new Managing Director, Andy Bray, recently participated in a Customer visit to the Hinowa factory in Italy, accompanied by Chris Banks, APS Technical Director, and regional sales managers Tony Campana and Jonathan Wiseman.

As the UK’s exclusive distributor of Hinowa products and parts, it’s our responsibility to ensure that our knowledge of the machines we supply is second to none. Our team visited Hinowa’s state-of-the-art manufacturing facility to receive direct factory training, gain insights into the latest technical developments, and see firsthand the meticulous standards that go into every Hinowa machine.

“Being factory-trained isn’t just a badge of honour — it’s a crucial part of how we support our customers,” said Andy Bray. “We want to ensure that anyone investing in a Hinowa machine through APS gets more than just equipment — they get expertise, training, and support that maximises safety, productivity, and reliability.”

This visit is part of our ongoing commitment to continuous improvement. By staying closely connected with Hinowa and investing in the development of our staff — from sales through to technical support — we make sure that our customers benefit from the most up-to-date knowledge and best practices. Ultimately, this helps customers operate their machines more safely, more efficiently, and with greater productivity on site.

Chris Banks added, “It’s not enough to sell a great product; we have to ensure that we can provide guidance on safe operation, optimal performance, and long-term maintenance. Our customers deserve that peace of mind, and factory training enables us to deliver it.”

We’d like to thank Hinowa for hosting our team so generously and sharing their time and expertise. Strengthening this partnership helps ensure that the insights we gain directly from the manufacturer are passed on to the people who matter most — our customers.

If you'd like to know more about Hinowa products, or the support and training APS provides, get in touch with our expert team today.